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Reservations

Reservations

  • Manage direct, OTA, and group bookings from one platform
  • Simplify check-ins/outs with mobile-friendly workflows
  • Track real-time room availability to prevent overbookings
  • Effortlessly handle invoices, payments, and transactions
  • Connect with multiple OTAs for increased visibility and reservations

CRM

  • Maintain detailed guest profiles—preferences, history, and requests—for personalized service.
  • Manage interactions, gather feedback, and run loyalty programs to boost satisfaction and repeat bookings.
CRM
Guest Services Management

Guest Services Management

  • Guests easily request services via QR codes, instantly notifying staff on any device
  • Automatically assign tasks with all details (request, room, guest) for rapid response
  • Log requests in GuestCare and route them to the right departments
  • Track request progress in real time, with time logs for each task
  • Review daily stats on received, completed, and overdue requests
  • Link on-site purchases (like food & beverages) directly to guest accounts for seamless billing

Business Analytics & Reports

  • Analyze guest data to refine marketing and enhance experiences
  • View real-time KPIs for quick operational insights
  • Generate reports on occupancy, revenue, and ADR to gauge performance
  • Monitor housekeeping and front desk tasks to spot inefficiencies
  • Track OTA, direct, and group bookings to optimize distribution
  • Navigate and create reports easily, no technical skills required
GuestCare Business Analytics Reports
Choose Menew

Why they choose Menew and so should you!

  • Simplicity
  • Fast Settlements
  • Cost Effective
  • Business Insights
  • Integrations
  • Support
  • Effortless Inventory
  • Contactless dine-in
  • Accounting Simplified
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